Return & Refund Policy

Return Eligibility

Return applications are accepted within 30 calendar days after you receive your package. Return‑eligible items must remain unused, undamaged, and kept inside their original packaging. Goods damaged due to improper personal use cannot be approved for return.

Return Procedure

1. Contact our customer‑support email before sending any items back
2. Provide your order number, product name, and a clear reason for your return
3. Our team will review your application and send complete return instructions upon approval
4. If returns are not caused by our error(wrong product, factory defect), buyers will pay for the return shipping cost.

Refund Timeline

After we receive and inspect your returned merchandise, refunds will be processed in 3‑5 business days. Funds will go back to your original payment method. The exact arrival time depends on your bank’s processing cycle.

Non‑Refundable Situations

• Items marked as final‑sale
• Return requests submitted after the 30‑day window
• Worn, broken, incomplete goods without manufacturing defects

Return Support

Email: deer‑marts‑4n@icloud.com Phone: +1 605‑578‑1234